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Tim Hortons mandates temperature checks and masks for employees

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Also this week, the company will be rolling out thermometers to restaurant locations across the country. Temperature checks will be required for all team members, as well as anyone else who needs to go behind the counter, before they start a shift.

“They’ll be asked if they’ve had a fever, cough, or shortness of breath since their last shift, and if they’ve come into contact with anyone who has tested positive or is being tested for COVID-19 since their last shift,” Chief Operating Officer Mike Hancock said in a release.

“They’ll then use a sanitized thermometer on their forehead to read their temperature.”

In terms of masks — the company says that it has acquired enough masks for team members to use across Canada.


“We have sourced a grade of mask that’s similar to the surgical masks used in hospitals but manufactured with a different standard, so we’re not impacting the supply of masks in hospitals and other healthcare facilities,” Hancock said.

The company has also recently mandated the installation of acrylic protective shields at front counters and drive-thru windows.

Earlier this month, Tim Hortons announcedthat more than 400 restaurants along major highways in Canada will be open to provide food and drink service to truck drivers, and washrooms would be sanitized at least every 15 minutes.

Further, the company shifted its annual Roll Up The Rim event, is working with restaurant owners to implement a new curb-side mobile ordering system, and is offering delivery via SkipTheDishes and Uber Eats.

In March, Tim Hortons committed up to $40 million to support team members affected by COVID-19; an investment to be split, half-and-half, between 1,500 restaurant owners and Tim Hortons’s corporate office.

Throughout the pandemic, more than 2,000 Tim Hortons locations remain open across the country offering take-out service, and providing operating washrooms for guests.


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